Heater or plumbing
When the fault isthe heater.
Before you call, these signs tell you whether the fault sits in the heater itself or out in the pipework.
01
Cold at every tap
If the hot water goes at all the bathrooms and the kitchen together, one thing feeds them all and that is the central heater. One cold bathroom with the rest still hot is a mixer or a branch, not the cylinder.
02
The breaker keeps tripping
A breaker that drops every time the heater switches on is not a house wiring fault. The element sheath has failed and is letting current into the water, so the answer is a new element, not pushing the switch back up.
03
It runs out early
The cylinder gives less hot water than it used to before it turns cold. Scale settles out of Kuwaiti water and builds on the tank floor, taking up volume inside it, so the usable draw is smaller than the tank was built for.
04
Water under the heater
Water on the floor under a heater is either a pipe joint or the body of the cylinder itself. A joint is remade. A weep from the tank body means the steel has gone through and the heater is replaced, not repaired.
This area
What setsthis area apart
Sawaber is a dense residential complex in the city centre with tall blocks of flats standing side by side, and the central heater usually sits in a basement or a small plant room between floors. Copper and steel lines run from the heater up the vertical stacks and distribute hot water to each flat, so any fault or a stuck valve in an individual flat's connection shows up quickly. Space is very tight and sometimes we have to remove old plasterboard to reach the heater.
Sawaber is a residential complex in Kuwait governorate, east of the old housing area, with closely packed apartment blocks.
Central heaters in Sawaber feed multiple flats, so a small fault affects several households and water pressure drops in upper storeys.
At a glance
Heaters, in short.
Field
Central water heater repair, servicing and installation
Heater type
Central cylinders in houses, flats and chalets
What it covers
Elements, thermostats, flushing and descaling, and new installs
Coverage
All six governorates and every area inside them
Hours
Daily, 6:00 in the morning to 12:00 midnight
The method
From the call tohot water.
The same order on any heater, whether the job turns out to be a repair, a flush or a new fit.
You describe it on the call
Tell us whether the heater is stone cold or just weak, when it changed, and whether the breaker drops. Those three answers decide between an element, a thermostat and a flush.
We isolate power and water
The heater breaker goes off and the cold feed valve is closed before anything is opened. No cover comes off a live element and no thermostat is touched while the cylinder is under pressure.
We test before we swap
We read the element and thermostat terminals and look at the state of the tank inside, then tell you exactly what has failed before any part is changed.
We refill, vent and test
The cylinder is filled and the air bled off at the highest hot tap before the power goes back on, then we run a hot tap in front of you and watch it hold its temperature.
Common questions
Questions about Water heaters in Sawaber
Often the pressure is low because the line rises high and the heater is old, or there are air pockets in the pipes, or your flat's valve is partly blocked or not fully open. We check the valve first, then we flush the pipes or service the valve.
In a basement plant room or between storeys, close to the main pipework that feeds all the flats. It must be easy to reach for routine maintenance and cleaning, we cannot leave the heater in a spot that becomes unreachable.
Nearby areas
More areas for Water heaters
Same service, in nearby areas.
Other services
Other services in Sawaber
Other work we do in the same area.